Help Center

Browse by topic

• Getting Started

  Get to know Digital Stories, choose an invitation template and learn how to go from purchase to a finished invitation.

  • Do I have to design the invitation myself?
  • Does the invitation work on a phone?
  • How does Digital Stories work?
  • Do guests need an account?
• Products & Templates

  Explore the available designs and the features included in each product.

  • How do I choose the right invitation?
  • Can I change the fonts, colours and layout?
• Creating Your Invitation

  Learn how to enter event details, personalise your invitation, add photographs and manage saved changes.

  • Can I change the details after publishing?
  • How should I prepare my invitation details?
  • How do I upload or change a photo?
  • Can I edit my invitation after publishing?
  • Why is my invitation displayed in a different language?
• Publishing & Sharing

  Learn how to publish your invitation, review it and share its link with your guests.

  • Do guests need an account or an app?
  • How do I publish and share my invitation?
• Guests & RSVP

  Learn how RSVP works and how to review responses from your guests.

  • What can guests do besides viewing the invitation?
  • How does RSVP work?
• Add-ons & Features

  Explore the available add-ons, including Quiz, Soundtrack, Song Requests, Wishlist and Gallery.

  • How do invitation add-ons work?
  • How do I purchase an add-on?
  • Quiz: an interactive activity for your guests
  • Soundtrack: music for your invitation
  • Song Requests: music suggestions from guests
  • Wishlist: a list of gift ideas
  • Gallery: photos for your event
• Orders & Payments

  Find information about purchases, payment status, pricing, returning-customer discounts and payment issues.

  • My payment was confirmed, but I cannot see my invitation
  • How can I request a refund or report a technical issue?
• Expiration & Renewals

  Learn how long invitations remain available, what happens after expiration and how to renew access to existing content.

  • How long is my invitation available?
• Account & Privacy

  Find information about your account, personal data and managing information included in your invitation.

  • How can I contact you about my account or personal data?
• Troubleshooting

  Find solutions to common issues with editing, photographs, publishing, payments and using your invitation.

  • Why won't my invitation open?
  • What should I do if my photo will not upload?